What materials do you work with? 

I mainly use 14k gold filled and 925 sterling silver metals. These metals are hypoallergenic and last for many years. I also use  freshwater pearls and natural stones as well as repurposed and vintage materials.

How to best care for my pieces?

When not worn, store in the BR pouch that comes with your order. If you notice dirt or marks on your piece wipe clean using a soft damp cloth. Avoid any contacts with harsh chemicals such as body wash, perfumes and lotions.

What are the processing and shipping times?

Orders ship within 7-10 days of purchase. If a package is needed more urgently, please email me at support@bebe-rouge.com

The standard domestic delivery method is USPS First Class and it takes 3-5  business days to arrive anywhere within the US. Expedited shipping options are available. Simply select the option you would like at checkout. Additional fees will apply.

All international shipping methods are calculated at checkout. Select the option you would like at checkout. Customs charges are on the expense of the costumer. 

Do you offer exchanges or returns?

Please choose your pieces carefully and double check the mailing address as i do not offer refunds or exchanges. If a mistake is made please email me before the item ships at support@bebe-rouge.com to try resolve the issue

If you receive a faulty item or a piece breaks within 7 days of delivery we'll be responsible for a return or sending a new package free of charge and postage costs. 

Have any other questions? please use the chat option on here or email  support@bebe-rouge.com

Thank you <3